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WHY OUTSOURCE
RECRUITING AND EMPLOYMENT?
By J. Carl Goodman
Principal, The
ISAAC Network, LLC
Imagine this …your job will be to
have and develop trusting relationships
with all the hiring managers and
supervisors and to really understand
all of the job openings within your
areas of responsibility (which may be
the whole company). Of course, you’re
going to do this with very generic job
descriptions and you’ll have to
understand each manager’s personal
expectations and “style”. Then you will
be expected to generate applicant flow
from the best and the brightest
candidates, screen out all of those who
do not qualify and present only
candidates who impress the hiring
managers. Among dealing with
advertising, web-based job boards and
downloading and screening the resumes
from your corporate web site, you’ll be
expected to schedule candidates for
interviews, of course finding a team of
appropriate managers, all of whom are
experienced interviewers who are both
willing and available to interview on
the day and at the time you request. Of
course, you will please everyone and
upon an offer of employment, the
candidates will all accept what they
are offered and be available when the
hiring manager desires. Isn’t that the
way it always works? Turndowns will be
your fault, as will bad hires. By the
way …you’d better get this all done
within an ambitious time frame. And
don’t let your other responsibilities
slide! You’ll also be required to be
the “resource” for lawful practices,
applicant flow, employment metrics and
reporting and, by the way, you’ll have
to make sure that all candidates’
backgrounds are checked and that they
pass the necessary drug/alcohol
screens. Of course you will stay within
budget and all of our metrics will show
that we’re better than our competitors!
And don’t expect compensation that is
equal to or above those who you
recruit.
All this sounds pretty absurd, huh?
The real truth is that unless the
things above (and more) occur smoothly,
you will struggle with your recruiting
processes. Considering the costs and
expertise necessary, it may make sense
to outsource this process to an expert
provider who can act as an integral
part of your team. True recruiting
professionalism means not only
interviewing, but in this market,
attracting qualified applicants, having
expert knowledge of the regulations and
laws affecting employment,
understanding recruiting processes,
marketing the company, etc. The best
business case for outsourced recruiting
is efficiency.
Outsourced recruiting provides a
center of expertise for methods to
generate candidate flow, market the
company as a desirable employer, manage
communications with candidates and
sources, coordinate college relations,
manage applicant flow, report all
openings and activity, maintain
required documentation and keep the
process legal. In today’s market,
enough can’t be said to emphasize the
necessity for a recruiting department
to understand and meet/beat the
competition who is managing recruiting
as a well-coached team. Knowledge of
the complete candidate pool can also
provide the best placement of
candidates for openings. Knowledge of
competitive practices is also a
required asset. In fact, a recent study
has stated that one advantage of the
competitive recruiting environment is
that those responsible for recruiting
are finally receiving some respect.
It is an accepted metric that
recruiting and “on-boarding” a new
professional employee can regularly
cost one and one-half times the annual
salary. Yet, often we assign people to
those tasks for whom recruiting is an
additional duty or a pass-through
assignment. We seek to be the best in
our products, quality and throughout
our entire value proposition. Too
often, we only aspire to be competitive
in recruiting. There is tremendous
value added by having a focused,
professional approach. This approach
can also provide the great benefits of
near real-time data reporting and
process equity among all participants;
managers and candidates alike.
Outsourced recruiting and employment
can help companies adhere to their own
processes. It can also provide
expertise that cannot be expected of
operational managers who already have
totally consuming responsibilities. The
cost-savings alone can be considerable,
though should not be the primary reason
for the decision.
NOTE: The ISAAC Network, LLC
has helped many leading U.S. companies
gain expertise in maximizing their
recruiting efforts. Send us an email to
learn more...
isaacnet@frontiernet.net
Or, call us at 585-223-8810.
The ISAAC Network, LLC
Copyright © 2006 [The ISAAC
Network, LLC]. All rights
reserved.
Revised: November 14, 2007 |